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ScootAbility personal mobility vehicle

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ScootAbility personal mobility vehicle

If you have a mobility impairment, ScootAbility can lend you a personal mobility vehicle. For example, a scooter or power chair.  

Who can apply 

To get a vehicle, you must: 

  • live in Camden or Islington 
  • be 16 years old or over 

We deliver vehicles to and from your home if: 

  • your home is vehicle accessible and 
  • you have suitable charging and storage facilities 

Membership 

The two types of free membership are: 

  • day loan only - your property has a secure storage area, but no suitable charging facilities 
  • One-to-seven-day loan - your property is accessible for vehicle storage, has a secure storage area and charging facilities 

How to apply  

To apply:

  1. Read the Scootability Guidance Notes (PDF)
  2. Complete the Scootability Application Form (PDF)
  3. Send your completed form to:

Camden Accessible Travel Solutions
PO Box 64175
London
WC1A 9B

You will need  

  • proof of address 
  • medical letters confirming a physical disability 

What happens next  

Once you have applied, your application will be assessed and you may be contacted to provide further evidence. 

If your application is approved, a home assessment will be required. 

The home assessment will include: 

  • checking vehicle access and storage space  
  • advice on keeping your vehicle securely at your home if you can  
  • advice on the use of locking mechanisms, chains and padlocks  
  • checking there is somewhere to recharge the vehicle using indoor mains sockets. It costs a few pence to charge overnight 

Training 

Before we can give you a vehicle, you need to be able to use it safely. 

You’ll complete a training session where you will try out using a vehicle. Our trained professionals will help you feel confident and safe when using our vehicles.  

Once training has been successfully completed, you will be awarded membership. 

Vehicles 

Our vehicles: 

  • have a maximum speed limit of 4mph 
  • are capable of a maximum 10 mile round trip 
  • can only be used on the pavement, not the road 
  • can’t carry passengers 
  • shouldn’t be driven in bad weather 
  • don’t require a driving licence 

Our scooters also have baskets on the front for carrying luggage or shopping.  

Book a vehicle 

If your application is successful, you will receive a confirmation letter that you have joined the Scootability Scheme.  

This will provide the telephone number to make a booking. Vehicles need to be booked at least 24 hours in advance and returned after 7 days. 

Help with your application 

If you need help to apply for ScootAbility, you can: 

  • have a family member or friend complete the application form for you 
  • attend one of our face-to-face sessions 
  • call us for help on 020 7974 6435