You can report a missed collection for:
- recycling
- rubbish
- food waste
- garden waste
You must report it within 2 working days after your collection day.
Do the right thing with your waste
Your recycling, rubbish, food waste and garden waste may not be collected if it isn’t put out in the right place, at the right time.
Find out when you should put your waste out, by checking your collection day.
Make sure your waste is in the right place, by checking what you should do on collection day.
Let us know if you need help with recycling and rubbish collections.
Contaminated recycling
Your recycling will not be collected if it is mixed with things that cannot be recycled. It needs to be clean, dry and empty.
Find out more about how to avoid contaminated recycling.