If you’re having problems paying your rent, service charges or mortgage, get advice and support as soon as you can. Rent and mortgage payments are priority debts which can cause serious problems if you don’t do anything about them. Read the full list of priority debts.
At risk of being homeless
If you’re at risk of being homeless within the next 56 days, contact us for support. Do not wait until you are homeless.
Council tenant
If you owe rent on your council property or have service charge arrears, call us on 020 7974 4444 or speak to your Neighbourhood Housing Officer. We’re here to help and can work with you to agree affordable repayments.
Find more information on our council tenants page.
Private renter
Speak to your landlord if you cannot pay your rent or services charges. They may give you extra time to pay.
It is important to get impartial advice to help you understand your housing rights. You can get this from:
- Shelter
- Camden Federation of Private Tenants
- Camden Private Renters website
- An organisation in Camden Advice Network
It's a crime for a landlord to harass you or threaten you with an illegal eviction.
Homeowner
If you cannot afford to pay your mortgage, speak to your mortgage provider. Many of them have signed up to the Mortgage Charter and will be able to help.
You can also apply for:
- Support for Mortgage Interest (SMI) payments
- Universal Credit to help pay for service charges
Get free and impartial advice from: