Valuation
When we receive your completed Right to Buy application, we arrange for a valuer to visit your home. Our valuer assesses the open market value of your property on the date that you applied. They disregard any improvements that you’ve made in their valuation.
Once we have the valuation, we calculate the price you must pay and send you a Landlord’s Offer Notice, also known as a Section 125 Notice. We aim to do this within 12 weeks, or 8 weeks if you live in a house, rather than a flat.
Following the government’s review of Right to Buy discounts, the largest discount is now £16,000 in London as of 21 November 2024.
The price you pay for your home is the open market value minus the discount.
Energy Performance Certificate
You may need an Energy Performance Certificate. A surveyor will need to survey your home to assess how energy efficient it is.
This is a legal requirement and it’s important to keep the appointment with the surveyor.
Offer Notice
Your Offer Notice is an important document. It tells you how much you will have to pay for your home and the terms on which you will buy it.
If you live in a flat, we will sell you a lease which is usually 125 years. If we own your home on a lease, the period might be less.
Your Offer Notice will include any estimated annual service charges that you might have to pay. It will also tell you about the estimated cost of any planned major works over the next 5 years to which you will need to contribute.
We cannot charge you any more than these amounts during this period, other than an allowance for inflation.
We will also tell you about any structural defects that we are aware of, but you should have your own survey done before buying. The survey arranged by your mortgage provider might not be enough.
If you’re happy, you have 12 weeks to accept our offer. If you don’t respond within the timescale, we will issue you with a Notice giving you 28 days to decide. We will close your application after this time.
Right to appeal
If you’re unhappy with the property price set out in your Offer Notice, you have the right to appeal within 12 weeks of us sending your Offer Notice.
The District Valuer makes the decision and is independent from the council. You cannot appeal their decision even if this valuation is higher than ours. Once we receive the new valuation we will send you a new Offer Notice.
You must tell us that you accept the offer within 12 weeks of us issuing your new Offer Notice. If you don’t respond within the timescale, we will issue you with a Notice giving you 28 days to decide. We will close your application after this time.