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Invoices and payment options for major works

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Invoices and payment options for major works

If major works are planned for your building or estate, you can pay quarterly once you receive an estimated invoice in March with your day-to-day service charges. You can also choose to pay once work has started on-site. 

Once works begin, we will send a ‘works start on site’ letter. This means you must start paying for your share of the work. It will include instructions on how to pay. 

As part of the annual service charge cycle, you may receive an estimate and an actual charge for major works for each year that the contract takes place. 

  • Estimates are sent in March along with your day-to-day service charge bills 
  • Actual adjustments are sent 18 months later in September 

View an explanation of your estimated major works invoice.

View an explanation of your actual major works invoice

How to pay

As with all service charges, you need to follow the payment instructions. You can: 

  • log into your secure Camden Account 
  • call our automated payment line 020 7974 6104 
  • use one of the other payment methods on the back of your invoice 

Email [email protected] if you have queries relating to payments. We aim to respond within 10 working days. 

Payment options

We know it can be hard for some leaseholders to pay their bills. We're here to help and can offer several payment options. View payment options in the major works guide (PDF).

Find out more about cost of living support.

If you have any questions about major works, email [email protected].